Simon T. Bailey

Simon T. Bailey is a Breakthrough Strategist who equips companies with the tools to effect cultural transformation resulting in higher employee engagement and platinum customer service experiences.


Industries

Corporate, Hospitality


Topics

Attitude, Change, Customer Service, Diversity, Innovation, Leadership


Full Bio


Simon T. Bailey is a Breakthrough Strategist whose life's purpose is to teach 1 billion+ people how to be fearless and create their future.

He equips companies with the tools necessary to effect cultural transformation resulting in higher employee engagement and platinum customer service experiences. He challenges individuals to dig deep to find and release their inner brilliance and become Chief Breakthrough Officers – personally and professionally.

With more than 30 years' experience in the hospitality industry, including serving as sales director for Disney Institute, Simon knows how to engage and inspire leaders and team members through his keynotes, workshops, books and online courses. He has personally worked with more than 1,700 organizations in 46 countries since launching Simon T. Bailey International more than fifteen years ago.

Simon has been named one of the top 25 people who will help you reach your business and life goals by SUCCESS magazine, joining a list that includes Brene Brown, Tony Robbins, and Oprah Winfrey. He is the author of ten books including his most recent release, Be the SPARK: Five Platinum Service Principles for Creating Customers for Life. His Building Business Relationships course on Lynda.com on LinkedIn Learning has been viewed by more than 864,000 people worldwide. His Goalcast video, released Father's Day 2018, has over 70 million views.

Simon holds a Master's degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key Honor Society.

When he is not working, Simon spends quality time with his two active teenagers, roots for the Buffalo Bills, and serves as a board member for the U.S. Dream Academy, Orlando Health Foundation, and Florida Virtual Learning School Foundation.


Headshot 2018 Simon T. Bailey 2018-1 Simon T. Bailey 2018 Simon T. Bailey 2017 2015 Photo Simon T Bailey 2013 2017 stb_photo_10

Be the SPARK: Five Platinum Service Principles for Creating Customers Shift Your Brilliance - Harness the Power of You, Inc. Brilliant_Living_May 2017 Releasing Leadership Brilliance_February 2017 Release Your Brilliance Portuguese: Release Your Brilliance Spanish: Release Your Brilliance Success is an Inside Job/Brilliant Service is the Bottom Line Combo

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